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I have had a number of recent dealings with Coastal
Communications and both Richard and Kevin have been friendly and attentive to my
requirements. Richard has resolved all the issues I put to him quickly,
professionally and successfully and Kevin made the coffee with a smile on his
This is just a quick email to say a very BIG THANK YOU for your fantastic Customer Service and quick response.
After phoning you on Thursday the 22/07/10 and making enquires about the Yaesu FT290R and gleaming the information, I advised that I would call back on the Friday to order and pay for it over the phone. This I duly did and on the Saturday morning before 11am (To my great surprise) it arrived.
Not only did it arrive but it was very well packaged and after having set up the radio and getting reports on it using FM and SSB it is working perfectly and doing just as it should.
I would like to add that the condition of the said radio is fantastic.
Thank you so much for great customer service.
Hi Richard, Hi Kevin,
Thank you both for an excellent service, I have had at least 50 radios repaired by Richard and all are working fine, also an excellent postal service, first class time and time again, they are both very friendly on the phone and give good sound advice, we are both so grateful, and you have helped us both and many of our friends and are very cheap for repairs at sensible prices, our rating is 100 % .
Cheers Kevin and Richard from,
Mark and Rhonda
Thank you for the order received 25/06/2010.
The honesty, care, and cost, displayed by your company will indeed be difficult to beat.
The product is really marvellous.
Hi Richard and Kevin great service all round honest and reliable always very quick to solve all my radio needs
Many thanks, Mark Locke and Rhonda, Anglesey. Great!!!
Having got my 5Mhz NoV I lacked the equipment to wideband my Transceiver for
that allocation. After a brief exchange of emails, I arranged to take my radio
to Coastal. The work was done in a jiffy, and I was very pleased with the
courteous and prompt service. I will definitely use Coastal again, and cannot
recommend them highly enough. How refreshing to find a proper 'service centre',
and not just a shop!
ALWAYS HELPFUL, 3RD TIME OF USING. WILL USE AGAIN.
I don't know if its the sea air at Clacton or if Richard eats 3 Weetabix! I ordered on a Friday morning a battery charger, next day our postman is handing it to me at my door, on the other side of the country. What a service by both Coastal Communications and the Royal Mail. When I need any other electronic equipment Coastal Communications will be my first shop.
Thank you for all your help and guidance every question I ask you , I know you have the knowledge to put me on the right track ,very pleased with my latest purchase Uniden Bearcat scanner , thanks once again ..
Chris and Dave
Thank you for your quick efficient service and your good advice , I have received my order and I am very pleased with the products I have ordered. Excellent customer service shall make a effort to come up from Southampton kind regards DAVE
I would like to congratulate you on the way you handled this order. I ordered a Manson EP-925 on a Thursday afternoon and it arrived on the Friday morning. What more can you do.
Ken Morgan GW4UEP
a quick email to say thanks for the easy and speedy purchase of my first CB. If all Companies had the same approach with customers as you what a wonderful world it would be!!! thanks again Graham
Carlsberg don't do Radio shops, but if they did . . . . . . . . .
Excellent service knowledgeable contact as always
Product supplied spot on.
If only all companies in the UK were like you we would still be a World Leader.
Many thanks indeed
D J Williams.
Many thanks indeed for the connectors and the superb service.
Every thing is working fine,
Will keep you at the top of my list for service/parts,
D J W........
Telephoned this company for CB aerial required for the weekend (I called after 4pm on a Friday) The guy I spoke to couldn't do enough to help, even walked up to the post office and posted it for me. Will definitely be using this company again,
Many thanks for all your help.
Dear Coastal Communications,
Thank you for your assistance and invaluable help in sorting out my insurance claim and the subsequent supply of a new Kenwood TS-480. Nothing seemed too much trouble for you and the level of service was extremely high. I am very pleased with the new radio and will be recommending your company and services.
Thank you once again.
May I take this opportunity to send my heartfelt thanks to you and your staff. You handled the sale of my radio equipment with professionalism and ensured a more than satisfactory outcome.
Just a quick email to let you know that I have now received my radio back in full working order. A very difficult repair carried out with the utmost care and dedication to customer service.
Dear Richard & Kevin,
Thank you very much for all your help & service over the past years with all my queries & problems.
I would just like to say that your mail order service is excellent and all packages are safe and securely wrapped.
Thank you again.
i purchased a cb and aerial today from your shop, I'm well pleased with the customer service i got and will be adding your www to recommend to the Frontera Owners Group.co.uk.
The more i learn about women the more i love my FRONTERA!
Never drive faster than your guardian angel can fly!
HI KEVIN & RICHARD,
JUST TO LET YOU KNOW RADIO ARRIVED SAFELY TODAY ,WORKING AS NEW, THANK YOU FOR DOING A GREAT JOB VERY MUCH APPRECIATED.
A BIG THANK YOU ALSO FOR THE BATTERY WHICH YOU GAVE ME FREE FOR THE FT-208R,NOW HAVE THIS RADIO ALSO UP AND RUNNING.
SENDING ME THIS BATTERY WAS VERY KIND AND THOUGHTFUL OF YOU.
I AM VERY IMPRESSED WITH THE SERVICE YOU HAVE GIVEN ME THANK YOU.
THANK YOU AGAIN TO YOU AND YOUR STAFF.
I am writing to say how pleased I am with the MA-1300-R aerial I bought from you last November. For various reasons I have only recently been able to get it fixed externally high up on the house, but I am now impressed with its performance when used with my Yupiteru 7100 scanner.
I am able to pull in signals from various airfields in Hampshire and marine signals from Portsmouth, Isle of Wight and Southampton. I am very glad I took your advice to buy this aerial.
Many thanks for your advice, and the fantastic Kenwood TS-2000. After almost 10 years I've gone back on the air and I'm really enjoying it.
The day after I got back from your shop, I assembled the G5RV 1/2 wave, and patiently set up, soldering the PL259s and checking everything. Once I plugged in the coax, the radio really came alive!
My first contact out of the box was Moscow! And all on a piece of wire from my window-ledge!
So far I've contacted Florida, Morocco, Lithuania, Ukraine and Iceland(!) - and all in one week! I never realised amateur radio could be this enjoyable - and all on a primitive antenna set up that is barely above ground level!
Thanks for your advice - I will be strongly recommending your services.
I have used Coastal Comms for the last 25 years, firstly on CB then Amateur. I like the friendly service and the way Richard runs the shop. Here's to the next 25+ years. Keep up the good work.
Ian, G0YAP, Diss, Norfolk
I stumbled on your website (courtesy of Google) and was amazed at the massive amount of information available. I've bought a book, and will be back again for some equipment in due course. Many thanks for making it all so easy!
Well laid out and easy to navigate and you accept PayPal. Great. Regards, Dave m3szs
Dave Griffin here, I purchased a Kenwood THF7E from you last week.
I am just writing to say thank you very much for the excellent service you provided me, It arrived on the day stated despite Kenwood's slight problems and is now working a treat. You went over and above what you needed to do and I remember things like that.
This is to say a big thank you to Kevin and his staff for dealing once again with a further order.
Once again the order was dealt with by return of post, the items where packed very well indeed.
I am finding the prices for items from coastal to be very very good.
as always I highly recommend Coastal to anyone.
Thank you all very much.
I think that your web site is top notch great site will defo use again in the very near future many thanx jon russell
I have been dealing with Coastal Communications for the past 15 years and their service has been excellent and I have always found the prices to be very competitive. This is Probably the best Radio shop in the country. Richard G1WDF
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